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    • Hanoi People’s Committee organized an online handing over meeting using the Solution provided by NTC

    Hanoi People’s Committee organized an online handing over meeting using the Solution provided by NTC

    NTC consecutively receives the signification of Vietnam Excellent Brand for the 3rd time

    Vietnam Excellent Brand

    Cisco TelePresence Seminar

    Cisco TelePresence Seminar

    Financial & Banking Solutions

    The combination between IVR system and contact center is now nearly the requirement to financial & banking organizations. With this solution, customers can query their account information, financial status and debts, loans wherever via phone, Instant Messages, email, web, etc. 

     

    Other information such as promotion programs, exchange rates, ATM locations, services provided by enterprises, etc. are also provided via this solution. This solution helps enterprises reduce the number of direct agents as well as help enterprises provide perfect and professional services to customers.

    The solution has been applied very successfully in big banks such as SHB, GP-Bank, etc.